• General

  • What is Players’ Lounge?
    Players’ Lounge is a video game social startup. We specialize in hosting social gaming tournaments, both online and in-person!
    Players come to www.playerslounge.co to compete in tournaments for free and for cash and awesome prizes.
    We host tournaments on Xbox One, Playstation 4, and PC.
  • How do I sign up?
    You can sign up for Players’ Lounge by clicking here.
  • Does it cost anything to sign up on Players’ Lounge?
    Of course not! You can sign up for free here.
  • Is Players’ Lounge legal?
    Players’ Lounge is legal, given that the video game competitions we facilitate are games of skill.
    Unfortunately, a handful of states have banned participation in skill based competitions for cash.
    If you live in one of the following states, you may not play for cash prizes on Players’ Lounge:

    Arizona, Iowa, and Louisiana.
  • Is the site secure?
    Players’ Lounge places the highest concern on making sure your sensitive information is protected.
    Our databases and servers are highly secured with robust encryption and we never store your credit card information.
    All credit card transactions are done securely through Stripe.
  • Playing Matches

  • How does Players’ Lounge work?
    Players’ Lounge is a social gaming company. We act as a secure third party for players to compete in one-on-one competitions and tournaments - for free, for cash, and for other awesome prizes.

    To get started, you’ll want to SIGN UP here. After you’re signed up, check out our OPEN MATCHES here. This page allows you to join an existing open match, create your own match or use the main lobby chat to organize a match with another member of the community.

    Once you’ve accepted a challenge or entered a tournament, the entry fee money from each player's account will be withdrawn and the combined prize pool will be held in our secure escrow account. Players can communicate through the match lobby chat or by private message as they set up their game and prepare to face off!

    After you’ve completed your game, you and your opponent(s) will report the outcome of the match. Once the score is verified, the winner’s account will automatically be credited with the winnings!
  • What video games does Players’ Lounge host competition for?
    Players’ Lounge currently supports Fortnite, Madden, NBA 2K, FIFA, PUBG, MLB The Show, Rocket League, NHL, Call of Duty (WW2, Black Ops 4, Infinite Warfare, Modern Warfare Remastered, & Black Ops 3), UFC, and PES for head-to-head skill-based competitions, as well as tournaments.

    We plan to expand to other games soon. Stay tuned!
  • How do I play a match?
    The exact steps vary by game, but in general:
    1. Add your opponent as a friend on Xbox Live, PSN, or PC using their Gamertag or Username.
    2. Go to the game mode where you can play a friend online. For example, the Online Friendlies mode in FIFA.
    3. Send a game invite to your opponent.
    4. Check and confirm the match rules and settings.
    5. Start the match.

    Note: Be sure to take pictures/screenshots of the match final score in case of a dispute about the match result.
  • What happens if my opponent or I get disconnected during an online match?
    It is the responsibility of each player to ensure that their connection is suitable for playing online. If a player gets disconnected we recommend that they communicate with their opponent to figure out a way to finish the match — i.e. if the disconnection happened at half-time, the match should be completed after one half of the new game.
  • What are disputes, and how do they get handled?
    After completing your Head-to-Head match or Tournament competition, both teams will report the scoreline from the game. In the event that both players do not report the scoreline, a “dispute” is created.

    We take our gaming very seriously at Players’ Lounge and disputes are no different.

    Disputes generally come from two circumstances:

    1) Accidental - You won 3-1. But in your gamer’s glee, you mistakenly report 3-0. We understand this happens occasionally, but please take an extra moment next time.
    2) Intentional - You lost 2-0. You report that you won 2-0. This is a very serious offense and can result in your account being banned from Players’ Lounge.
  • Players’ Lounge Tournaments
    Tournaments are great — less risk, higher reward. There are two types of tournaments you can join on the Tournament Page.

    1. Tournaments that start at a specific time.
    2. Tournaments that start when capacity is filled.

    Tournaments vary between paid entry, free and sponsored. You can leave a tournament before it starts and your money will be refunded instantly (if it is a paid entry.)

    Once the tournament starts, you will be notified and the bracket will be randomly generated with your match being created. Matches typically have a window of 24 hours to be played, so you don’t need to be online when it starts, but make sure to check the details for each tournament as the window may vary.

    Quick Play tournaments start at a specific time and have an 1-2 hour window to be played.
  • Money and Payments

  • How do the match fees work?
    Players' Lounge takes 10% from each player's entry fee for Head-to-Head matches. This is included in the entry fee - not in addition to it.

    i.e. $10 entry fee = $1 fee from each player, $18 prize pool.
  • Are there any monthly charges on my credit card?
    There are no monthly charges to have a Players’ Lounge account.
  • For how much money can I play in a Head-to-Head match?
    For Head-to-Head competitions on Players’ Lounge, the minimum challenge amount is $2.50. The maximum challenge amount is $500.00.
  • How do Deposit Bonuses work? What is Bonus Balance?
    Deposit Bonuses give you extra money on top of your deposit amount, in the form of Bonus Balance. This money is unlocked over time as you play Head to Head matches for money on Players' Lounge. If you have a Bonus Balance, every time you play, 10% of your entry fee for the match will be converted to real cash from your Bonus Balance. For example, let’s say you earn $5 from a Deposit Bonus and have that much in your Bonus Balance. When you play a match for $20.00, 10% of that ($2.00) will be unlocked and available for use afterwards.
  • Account

  • What is the Players' Lounge Rating, or PLR?
    Each player has a Players' Lounge Rating, or PLR, which is an indicator of how good a player is at a game. This is determined by an algorithm that takes into account things like the number of wins & losses a player has, and who they have played against.

    For example, if you have a PLR of 60, and you beat a player with a PLR or 80, your PLR will go up a lot more than if you beat a player who has a PLR of 50.

    PLRs are only shown if a player has played 3 or more matches with an entry fee of at least $1.00.

    In order to help you compete with players close to your own skill level, you will not be able to challenge a player with a PLR of 80 or higher until you have a PLR yourself. (FIFA only)
  • How old do I have to be to compete on Players’ Lounge?
    You must be 18 or older to compete on this website.
  • Can I have more than one account?
    No. You are only allowed to compete on Players’ Lounge under one account. Your Xbox Live Gamertag, Playstation Network Username, or PC account will only work on one Players’ Lounge account.

You need to have at least PLR in any game to unlock this tier of challenges.

Challenge Completed!


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